PalmConnect SMS Terms & Conditions

Effective Date: March 5, 2026

Last Updated: March 5, 2026

Program Description

PalmConnect is an AI-powered communication platform operated by Palm Hill LLC. The PalmConnect system allows AI assistants and automated services to communicate with users through SMS text messaging for service-related interactions.

By opting in to receive SMS messages from PalmConnect, you agree to receive conversational and service-related text messages from Palm Hill LLC or from AI agents operating on behalf of organizations using the PalmConnect platform.

Messages may include:

Responses from AI assistants
Customer support messages
Notifications related to phone calls or service interactions
Appointment reminders
Follow-up messages related to prior conversations
System notifications requested by the user

PalmConnect messaging is primarily conversational and transactional in nature and is not intended for unsolicited marketing.

User Consent / Opt-In

Users may opt in to receive SMS messages by:

Providing their phone number through a website form
Initiating a conversation with a PalmConnect AI assistant
Registering for services that include SMS notifications
Providing verbal or written consent during service interactions

By providing your phone number and opting in, you consent to receive SMS messages related to PalmConnect services.

Message Frequency

Message frequency may vary depending on user interaction with the PalmConnect system. Some users may receive only occasional responses, while others may receive multiple messages during active conversations.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan. Palm Hill LLC is not responsible for any charges imposed by your mobile carrier.

Opt-Out Instructions

You may opt out of SMS messages at any time.

To stop receiving text messages:

Reply STOP to any message you receive.

After you send the STOP message, you may receive one final confirmation message confirming your opt-out.

Help Instructions

If you need assistance with the messaging program:

Reply HELP to any message.

You may also contact customer support:

Email: support@palmhillai.com

Website: https://palmhillai.com

Supported Carriers

PalmConnect messaging services are supported by major U.S. mobile carriers. However, delivery is not guaranteed and may depend on your carrier's network availability.

Privacy Policy

Your privacy is important to us.

Please review our Privacy Policy to understand how your information is collected and used:

https://palmhillai.com/palmconnect-privacy.html

Data Use and Sharing

Palm Hill LLC does not sell or share personal information with third parties for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.